1. Shipping charges are based on how the order is to be shipped. You will be advised of shipping charges before goods are shipped. All orders are shipped to the address you write as your shipping address. PLEASE PROVIDE FULL CORRECT ADDRESS INCLUDING ANY APT., ROOM OR SUITE NUMBERS OR FLOOR – IF THE CARRIER DOES NOT HAVE IT THEY MAY NEED TO CORRECT AND ADDITIONAL FEES ARE ADDED FOR THAT SERVICE. PLS DO NOT ASK US TO LEAVE PACKAGES AT SPECIFIC PLACES AROUND YOUR HOUSE – WE DON’T DELIVER AND WE CAN’T CONTROL THE CARRIER. INSTRUCT YOUR USPS OR UPS CARRIER AT YOUR END.
2. Please note that WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DELAYS BY THE CARRIER (Fedex,UPS, USPS etc.)- once the package is given to carrier it is beyond our control and shipping charges will not be refunded due to delays by carrier. Any estimated delivery time displayed by USPS is just that – an estimate. This is especially true for packages going out of country – they may be delayed by Customs clearance etc.
3. Shipping/Handling charges are non-refundable. No insurance is provided. If you want us to ship packages insured pls call us and we can do so at extra cost.
4. Orders once processed by us can’t be canceled without paying the restocking fee – please call us as soon as possible- we will try to do what we can – it all depends on the stage at which the order processing is.
5. Certain items require a minimum or round lot purchase.
We will gladly refund the Cost of Merchandise (excluding Shipping/Handling charges) if you are not satisfied with the merchandise provided the merchandise is returned to us within 3 days of receipt of shipment in original condition. A 15% Restocking Fee will be applicable on returns.
Above does not apply to any custom made items which are nonreturnable.
No refunds, exchange or credit 15 days after shipping date.